Dustin Hail, Battalion Chief

Email: Dustin.Hail@fire.ca.gov

The Emergency Command Center Chief (ECC) reports directly to the Assistant Chief, Operations. The ECC serves not only CAL FIRE and the Fresno County Fire Protection District, but also serves twelve other emergency agencies. This includes serving as the California Emergency Management Agency, (CAL E.M.A) Region V Coordination Center.

In 2009, the ECC processed 19,212 events of which 14,431 were emergency incidents within its area of responsibility. Several technology initiatives have been undertaken in a phased approach, aimed at decreasing response times to emergency incidents within the Fresno County Fire Protection District.

Initiatives include:

·  Rip and Run - Station printers that provide response crews with a copy of all available call
information within 3 seconds of dispatch.
·  Mobile Data Computing (MDC) - Platform that will provide automated travel routing
recommendations to emergency calls, along with putting advanced mapping and data in the
hands of company officers allowing for a highly informed decision making process while
providing for a higher degree of firefighter safety.
·  Automated Vehicle Locator (AVL) - Dynamic dispatching of the closest units and fully
integrated two way data communications between mobile computers and the Computer Aided
Dispatch (CAD) system. The goal, when fully implemented, is that the Fire District will have
the most advanced dispatching system technology available.